What is Picture Keeper Connect? Is it compatible with my phone?
Our Picture Keeper Connect is a dual-purpose backup device. It has all the same features as our legacy Picture Keeper, but can also be used to make a backup of your photos and videos directly from your mobile devices.
The PK Connect drive and app are compatible with most modern Apple and Android phones and tablets. Check this list of compatible devices. (Not all devices are listed).
Apple (iPhone, iPod Touch, and iPad):
Works on iPhone 5 and above. Must have iOS 10 or higher. Plugs directly in to the small "lightning" power port to download the photos.
Download the free app from the App Store.
Android (Phones and Tablets):
Must have the Android OS 4.1 or higher Must have the OTG (On-The-Go) software/hardware*. Plugs in to the micro-USB or USB Type-C port**.
*If you are unsure if your device has OTG, please contact your Service Provider. They should be able to easily provide you with this information.
**Android devices with a USB Type-C port require an adapter.
Download the free app from the Google Play Store.
If you need any additional assistance, please contact Picture Keeper Support.