How to Restore Files to a Phone, Tablet, or Computer

As you may already know, we always recommend saving two copies of your photos in two locations, so there's never worry of losing any of your important and irreplaceable memories. Restore can help you with this! "Restore" means to copy your pictures from Picture Keeper back to the connected device. Below, we'll go over the steps to restore your pictures to your mobile device or computer. First, connect your Picture Keeper to your phone, tablet, or computer.

RESTORE FILES TO A MOBILE DEVICE

  1. Open the Picture Keeper Connect app PKC App.jpg
  2. Tap Settings Settings.jpg at the bottom right
    Restore to Mobile 01.jpg

  3. Tap Restore
    Restore to Mobile 02.PNG

  4. Tap Got it!
    Restore to Mobile 03.PNG

  5. Tap the checkmark to the left of a device or folder to select all files within that location, or tap the arrow to the right of a device or folder to enter the location and select specific files or folders
    Restore to Mobile 04.PNG

  6. Tap Start Restore at the bottom and wait for the restore to finish
    Restore to Mobile 05.PNG

 

RESTORE FILES TO A COMPUTER

  1. Open the Picture Keeper computer app
  2. Click Restore Backups on the left
    Restore to Computer 01.png

  3. Click Start Restore to copy everything from the Picture Keeper to the computer, or click Advanced Settings to adjust what is being copied and where it will be saved
    Restore to Computer 02.png

  4. If you clicked Advanced Settings, you can adjust the destination folder and/or what content to include, and then click Start Restore at the bottom
    Restore to Computer 03.png

  5. Your files will begin copying to your computer
    Restore to Computer 04.png

  6. Once the restore is complete, click View Restored Files to open the newly created "PK Restore" folder on your computer
    Restore to Computer 05.png

  7. The PK Restore folder can be found on Mac by opening Finder and going to Home > Pictures, or on Windows by opening File Explorer and going to This PC > Pictures

 

**If you need any additional assistance, please contact Picture Keeper Keeper Support.