I am not a techie person and so I did struggle a bit in getting the product to work. Once Picture Keeper launched I couldn't find where it was installed on my computer. Took me awhile to find it as it downloaded several files but some had nothing in them or when I clicked on them, the file didn't activate anything. Eventually, I found the right file to set in motion the backup. From there things worked fine. I still had trouble understanding how to pause the backup to select what pictures to back up. It didn't really work the way I thought but again, I'm no techie so it could have been operator error. Overall, I like this product and I purchased two of them.
I wanted to first thank you for your order and for your feedback.
I'm happy to hear that you were able to backup all of your photos using your Picture Keeper. While you cannot pause a backup to select specific pictures, you can select which folders you would like the Picture Keeper to search and backup. By default, your Picture Keeper will search the desktop, photos library, and documents folder. If you would like some assistance on how to backup specific folders, please don't hesitate to reach out!
Thank you, Gracie | The Picture Keeper Customer Care Team