Your Picture Keeper app is one click away.

We now deliver the app through the app store, so you always get the newest, safest version. It’s free with your drive, and everything works exactly as it did before.

FREE with your drive · About a minute to install

Already installed? Open the app

1. 1
   Open the app, and pin it to your taskbar or Dock so it’s always easy to find.
2. 2
   Leave this drive plugged in — the app will find it on its own.
3. 3
   First time only: the app helps you allow access to your photos and this drive.
4. 4
   Click Start Backup, and your files will be backed up.

Your computer is not supported.

This computer’s system is older than anything our software can run on. Your files on this drive are safe — nothing has been lost.

1. 1
   Try another computer

   Plug this drive into a computer running Windows 10 or newer, or macOS 10.13 or newer, and open this file again.

2. 2
   Or let us help

   Our support team can talk you through the options for this computer.

   Contact Support

Using an older computer? Let’s put the software onto your drive.

The app store version needs Windows 10 or newer, or macOS 10.13 or newer. If your computer is older than that, our FREE Repair Tool loads the Picture Keeper software onto your drive, so you can keep protecting your files.

1. 1
   Download the Repair Tool

   Download for Windows Download for Mac
2. 2
   Keep your Picture Keeper drive plugged in

   The tool needs to see the drive to install the app on it. Don’t unplug it until you’re finished.

3. 3
   Open the file you downloaded and choose your drive

   Pick your drive when the Repair Tool asks, then choose Start Repair.

4. 4
   Double-click LaunchPictureKeeper on the drive

   Then click Start Backup, and your files will be backed up.

Tell us which computer you’re using.

We couldn’t recognize this system automatically. Choose below and we’ll take you to the right place — or contact support and we’ll walk you through it.